Communication Skills Course Online

It’s not until we encounter an individual we simply cannot communicate with the that importance and value of interpersonal communications really hits home. Both in the workplace and throughout life in general, strong and effective communication skills play a pivotal role in everything from career success to personal wellbeing in general. Suffice to say, the value of individuals with strong and highly-developed communication skills to the modern business/organisation is extraordinary to say the least.

Communication Skills Course Online, is to instil a more comprehensive understanding of how personal communication skills affect other people, along with the business as a whole. Three in-depth course units guide candidates through a variety of critical concepts, including the identification of common communication problems, how to ask the right questions in a variety of scenarios, the role body language plays in interpersonal communications and how to improve listening skills for mutually beneficial outcomes.

Course Syllabus

Communication Skills Course Online: Key Topics

This Online Communication Skills Course, consists of the following three units:

Unit 1 – Communication Basics

The opening course unit introduces the basics of effective communication to candidates, providing an in-depth overview of self-awareness development, the building of positive interpersonal relationships, the importance of asking the right questions and a series of effective probing techniques.

Unit 2 – Listening Skills

Course content throughout the second unit centres on the development of active listening skills, along with an exploration of the differences between ‘hearing’ and ‘listening’. A variety of tips for improving listening skills are introduced, along with an introduction to reading cues and demonstration cues.

Unit 3 – Body Language

Non-verbal communication and the importance of its role represents the main topic area for the third unit. Candidates investigate how body language influences interpersonal communication, along with a wide variety of messages/signals people send without having to say a word.

Unit 4 – Communication Styles

In the fourth and final unit of the course, focus turns to both the creation of a strong self-image and an exploration of effective techniques for both delivering a message and being heard in a working environment. Candidates are also introduced to the assertiveness formula and the role it plays in effective workplace communications.

Fee & Payment Options

Paying in Instalments: £360 (Interest FREE Instalments)

Deposit: £80

No of Instalments: 10

Each Instalment: £28

Pay in Full: (£60 Discount) £300

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Career Path

Upon completion of the course, you will benefit from a highly-developed understanding and awareness of human communication. Your new skills and knowledge will prove immensely useful in personal professional settings alike, while your credentials will help you climb the career ladder in almost any setting.

Who Should Take This Course?